Effective Date: May 14, 2025

At Career Balance Coaching, your privacy is important to us. This Privacy Statement explains how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

We collect personal information that you voluntarily provide to us, such as:

• Your name and email address when you sign up for newsletters, book a consultation, or register for programs

• Career details and responses when completing assessments like the Layoff to Legacy Scorecard

• Payment details when purchasing coaching services or programs (processed securely via third-party platforms)

• Information you share through communication platforms like email or Quenza

We also collect non-personal data through tools like Google Analytics to better understand how visitors use our site.

2. How We Use Your Information

We use your information to:

• Provide and personalize coaching services

• Deliver relevant content and program updates

• Respond to inquiries and support requests

• Improve our website and user experience

• Send marketing emails (you may opt out at any time)

We will never sell or rent your personal information.

3. How We Protect Your Information

We take appropriate security measures to protect your personal data, including encryption, secure data storage, and limiting access to authorized personnel only. Client information shared via Quenza is protected according to their GDPR-compliant security standards.

4. Sharing of Information

We may share your information with trusted service providers (e.g., payment processors, email platforms, or Quenza) solely for the purposes of providing our services. These third parties are required to maintain the confidentiality and security of your data.

We may disclose your information if required to do so by law or if necessary to protect our rights or comply with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and collect anonymous usage data. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications

• Request a copy of the information we hold about you

To exercise these rights, contact us at: info@careerbalancecoaching.com

7. Third-Party Links

Our website may include links to other websites or resources. We are not responsible for the privacy practices or content of those third-party sites.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact: